1. Introduction
Insideware Apps LLC ("Insideware", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you use our websites, applications, and services, including FuelQ Pro, our solution for athletes and individuals seeking nutrition and performance insights.
2. Information We Collect
- Personal Identification Information: Name, email address, phone number, and other identifiers you provide.
- Health and Fitness Data: Nutrition logs, training data, biometric inputs (e.g., weight, hydration, glucose), collected directly or via integrations with platforms like Garmin, Dexcom, and TrainingPeaks.
- Device and Usage Information: IP address, browser type, operating system, access times, and app usage patterns.
- Third-party Data: If you connect third-party services, we may access data as permitted by you via API integration.
3. How We Use Your Data
- Provide personalized recommendations on nutrition, training, and hydration
- Improve and customize the user experience within FuelQ Pro and other Insideware products
- Monitor app usage for analytics and performance improvements
- Ensure security, troubleshoot errors, and enforce our terms
4. Sharing Your Information
We do not sell your personal data. We may share your data in the following limited circumstances:
- With service providers who assist in operating our services (e.g., cloud storage, analytics)
- With consent, for integrations or data exports (e.g., sending insights to TrainingPeaks)
- To comply with legal obligations, court orders, or law enforcement requests
5. Data Security
We use commercially reasonable security measures, including encryption and secure APIs, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.
7. Your Rights and Choices
You have the right to:
- Access and update your information
- Withdraw consent to data processing (where applicable)
- Request deletion of your personal data
Requests can be made via privacy@insidewareapps.com.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us immediately.
9. Third-Party Services
Our applications may contain links or integrations to third-party platforms. We are not responsible for the privacy practices of those services.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or within our apps.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Insideware Apps LLC
Email: privacy@insidewareapps.com
Address: 1808 Sinclair Drive, Pleasanton, CA 94588, USA